Find the business function you need. We build and run it.

Nexoryl operates 44 business functions across five groups: Go-to-Market, Customer, Product & Engineering, Finance, HR & G&A, and Industry & Specialised. They range from sales, marketing and SEO to customer support, software engineering, finance, talent acquisition, ecommerce operations and healthcare revenue cycle. The full list is on this page, and each links to its own department page.

A complete business function that Nexoryl designs, staffs, documents, manages and measures on your behalf. It includes the objective, the team, the processes, the technology access, the management layer, quality assurance and the KPI reporting — not just the people.

Yes. The 44 functions listed are the ones we are asked for most often, not a fixed catalogue. If your function does not map cleanly to one of them, we design the structure, role profiles, SOPs and KPI set from scratch using the same build sequence.

Yes, and most partnerships do. A pilot on a single function with a defined scope, team size and KPI baseline is the normal starting point. Additional functions move across only once the first department is performing.

Yes. A department frequently takes a defined layer of a function that your in-house team already owns — a tier, a shift, a region or a queue. Boundaries, handoffs and escalation paths are documented during the design stage so ownership is never ambiguous.

Each department has a Nexoryl operations manager responsible for scheduling, workload, escalations, quality assurance, coaching and performance. You deal with one accountable point of contact rather than supervising individuals.

KPIs are agreed before go-live and measured from your systems of record wherever possible, so the numbers can be verified independently of us. Reporting covers output, quality, SLA adherence and process health on a cadence agreed with your stakeholders.

Yes. Related functions are often run as one engine — marketing, lead generation, sales and revenue operations, for example — under a single set of SOPs, one escalation path and one reporting line, which removes the handoff negotiation between separate providers.

Yes. Departments work inside your CRM, helpdesk, ERP, project management, cloud and collaboration platforms under access you approve. We do not ask clients to migrate to our tooling, and your systems stay the source of truth.

Staffing places people and returns day-to-day management to you. A BPO usually executes a fixed task scope against a volume or hourly contract. Nexoryl designs the operating model itself — structure, SOPs, tooling, QA and the KPI framework — retains management of the team, and remains accountable for the function's output.