Industry & Specialised department
A project management office, run as a service
When several projects run at once, the problem is rarely one late task. It's that nobody can see which projects are at risk until it's too late to help. Nexoryl runs your project management office as a managed department: governance, planning support, RAID logs and portfolio reporting, remotely and inside the tools your teams already use.
The first button opens an email to info@nexoryl.com.
You bring
- Your projects, owners and priorities
- Existing plans and project tools
- What leadership needs to see
Nexoryl runs
- Governance
- Planning support
- RAID logs
- Reporting
- Tooling
You get
- One view of every project's status
- Risks raised while there's time to act
- Decisions recorded and followed through
- Operating model
- A managed PMO with governance standards, a weekly reporting cycle, RAID logs and a portfolio dashboard.
- Delivery model
- Remote. Work happens in your project tools, with meetings by video.
- Usual starting scope
- Portfolio reporting and RAID logs for current projects, then governance and planning standards.
- Typical roles
- A PMO lead, project coordinators and a reporting analyst.
- Runs inside
- Jira, Asana, Monday.com, Smartsheet or Microsoft Project, with Power BI or Looker Studio for reporting.
- Engagement
- A PMO assessment, then a setup project and a monthly retainer.
Overview
What is a PMO?
A project management office (PMO) sets and runs the standards, governance and reporting that let an organisation manage many projects consistently: how projects start, how status is reported, how risks and decisions are logged, and how leadership sees the whole portfolio.
A PMO doesn't usually deliver projects itself. It makes delivery visible and predictable, so project managers spend less time on reports and leadership can step in where it matters.
Nexoryl model
What does Nexoryl's PMO department do?
It runs the PMO function remotely: setting up project intake and governance, maintaining plans and RAID logs, collecting updates, producing portfolio reports and keeping your project tools in order.
Project managers and delivery teams stay in charge of delivery; the PMO supports them. Improvement work across business processes sits with Process Excellence.
- Responsible for
- Project intake and governance, plan upkeep, RAID logs, status collection, portfolio reporting, meeting administration and project tooling.
- Not included
- Owning project delivery, on-site project or site management, and decisions reserved for project sponsors.
- Connects to
- Process Excellence, Knowledge Management, Product Operations and Software Engineering.
The governance cycle
How a project moves through the PMO.
Six stages give every project the same shape, whatever its size.
- 01
Intake
Requests captured with a short business case and sizing.
- 02
Approve
Prioritised and approved against capacity.
- 03
Plan
Plan, owners, milestones and a RAID log set up.
- 04
Track
Status collected weekly and plans kept current.
- 05
Report
Portfolio report to leadership, with risks flagged.
- 06
Close
Closure, lessons learned and benefits tracking.
Where portfolios lose control
Four signs you need a PMO.
These usually appear once more than a handful of projects run at the same time.
Status by chasing
- Shows up as
- Project managers spend hours on reports nobody reads.
- We look at
- Reporting formats, frequency and audiences.
- What changes
- One standard status format, collected and compiled by the PMO.
Risks raised too late
- Shows up as
- Leadership hears about problems after a deadline is missed.
- We look at
- Whether risks and issues are logged and reviewed.
- What changes
- RAID logs reviewed weekly, with escalation thresholds.
Too many projects at once
- Shows up as
- Everything is a priority and nothing finishes.
- We look at
- Intake, prioritisation and capacity.
- What changes
- An intake and prioritisation process tied to real capacity.
Decisions forgotten
- Shows up as
- Decisions made in meetings are lost and re-argued.
- We look at
- How decisions and actions are recorded.
- What changes
- A decision log and action tracker, followed up every week.
What the department covers
PMO services.
The governance, reporting and coordination around your projects.
Governance
A consistent way to start, run and close projects.
- Project intake process
- Stage gates and approvals
- Roles and responsibilities
- Governance documentation
Planning support
Plans that stay current.
- Plan creation and upkeep
- Milestone tracking
- Dependency mapping
- Resource and capacity views
RAID management
Risks, assumptions, issues and dependencies under control.
- Risk and issue logs
- Assumptions and dependencies
- Escalation thresholds
- Weekly RAID reviews
Portfolio reporting
One view of every project.
- Status collection
- Portfolio dashboards
- Leadership reports
- Benefits tracking
Meeting administration
Meetings that produce decisions.
- Steering committee packs
- Minutes and action logs
- Decision logs
- Follow-up on actions
Tooling and standards
Project tools that everyone uses the same way.
- Jira, Asana or Smartsheet setup
- Templates
- Documentation standards
- Lessons learned library
How remote delivery works
How a PMO engagement runs.
The PMO starts with visibility, then adds governance once everyone can see the same picture.
Step 1: Assess
Current projects, tools, reporting and pain points reviewed.
Step 2: Design
Governance, templates and reporting cadence agreed with leadership.
Step 3: Set up
Tools, logs and dashboards configured.
Step 4: Operate
Weekly status, RAID reviews, meeting packs and portfolio reports.
Step 5: Review and improve
A quarterly review of what's working and what to change.
The PMO supports your project managers. It doesn't take delivery ownership or decision rights away from project sponsors.
Scope and boundaries
What's included, and what stays with you.
The PMO makes delivery visible. Delivery and decisions stay with your project teams and sponsors.
Included
- Project intake and governance
- Plan and milestone upkeep
- RAID logs and weekly reviews
- Portfolio reporting and dashboards
- Meeting packs, minutes and decision logs
- Project tool setup and standards
Not included
- Owning project delivery
- On-site project, construction or site management
- Sponsor-level decisions
- Guaranteed project outcomes
What you provide
- Access to your project tools
- A sponsor or leadership contact
- Your current project list and priorities
- Project managers' time for weekly updates
Tools and platforms
Where the work happens.
In the project tools your teams already use.
- Work management
- JiraAsanaMonday.comSmartsheetMicrosoft Project
- Reporting
- Power BILooker StudioSmartsheet dashboards
- Documentation
- ConfluenceNotionSharePoint
- Meetings
- Microsoft TeamsGoogle MeetZoom
Named as examples of tools we work in. They don't imply a partnership or certification.
Measurement
How a PMO is measured.
A PMO earns its place by making problems visible early and saving project managers time.
Visibility
- Projects with current status
- Reports delivered on schedule
- Data accuracy issues
Control
- Risks with owners and actions
- Overdue actions
- Escalations raised before milestones slip
Delivery
- Milestones met
- Projects closed with lessons recorded
- Change requests logged
Efficiency
- Project manager time spent on reporting
- Meeting packs on time
- Tool hygiene
These are measurement categories, not promised figures.
Who does the work
The people running your PMO.
Sized to the number of projects and the reporting leadership needs.
PMO Lead
Owns governance, the reporting cycle and the relationship with leadership.
Project Coordinators
Collect status, maintain plans and RAID logs, and run meeting administration.
Reporting Analyst
Builds and maintains portfolio dashboards and leadership reports.
A good fit when
- You run several projects and can't see which are at risk
- Project managers spend too long on reports
- Decisions and actions get lost between meetings
- Every project is tracked differently
Probably not the right fit when
- You need someone to deliver projects for you
- You need on-site or construction project management
- You run one small project at a time
Ways to start
Three ways to begin.
The assessment shows what leadership can and can't see today.
PMO assessment
Projects, tools and reporting reviewed, with a PMO design.
PMO setup
Governance, templates, logs and dashboards set up as a scoped project.
Managed PMO
Ongoing governance and reporting on a monthly retainer.
Fees depend on the number of projects and reporting needs, and are agreed after the assessment.
Questions
Questions about PMO as a service.
If your question isn't here, email us. Most answers depend on how many projects you run.
What is PMO as a service?
A managed project management office: governance, planning support, RAID logs and portfolio reporting run by an external team, rather than hiring an in-house PMO.
Do you manage our projects for us?
No. Your project managers stay in charge of delivery. The PMO supports them with governance, planning support and reporting.
Can a PMO be run remotely?
Yes. Project tools, reports and logs are online, and meetings run by video.
What is a RAID log?
A log of Risks, Assumptions, Issues and Dependencies for a project, reviewed regularly so problems are spotted and owned early.
Which project tools do you work with?
Jira, Asana, Monday.com, Smartsheet and Microsoft Project, with Power BI or Looker Studio for portfolio reporting.
Can the PMO work with agile teams?
Yes. Reporting is drawn from sprint and board data rather than forcing agile teams into traditional plans.
How often do you report to leadership?
Usually weekly status and a monthly portfolio report, but the cadence is agreed with leadership during design.
What do you need from us to start?
Access to your project tools, your current project list and priorities, a sponsor contact, and project managers' time for weekly updates.
Next step
See every project clearly, before problems surface.
Tell us how many projects you run and what leadership struggles to see. We'll assess your setup and design a PMO that fits.